Monday, 25 February 2019

My experience of 'Care and Treatment Reviews'

Care and Treatment Reviews (CTRs) are part of NHS England’s commitment to transforming services for people with learning disabilities, autism or both. CTRs are for people who develop mental health condition and whose behaviour is seen as challenging. CTRs happen in the community - with its purpose being to prevent admission to hospital. CTRs happen for people already in hospital and its purpose is to make sure they are receiving the right treatment and starting the discharge process.


We started to hold CTRs in 2015 and the first held CTR was an absolute disaster. Firstly we didn't provide the right information, the files were in a mess and staff thought they were under pressure by the panel. I have been responsible for coordinating Care and Treatment Reviews (CTRs) at Atlas House and for personalising the system since 2017.


I might sound like a geek but I really enjoy the preparation for the CTRs and when they are actually held. I start off the process by assessing if the person has the capacity to make the decision if he or she want to hold a CTR. For all of those who have capacity they have agreed to hold a CTR, mainly because the person sees this as an opportunity to be heard and heading towards a discharge date.




Next job for me is to support people to complete a one page profile. This so the panel get to know a little bit about the person and its the first thing they will see when they open the CTR file. Below is my own one page profile. We then include loads of photos of the person engaging with their peers, staff and doing their hobbies and interests.  


The CTR files contain the following sections:


1. Legal status

Paperwork if under any sections of the Mental Health Act or Deprivation of Liberty Safeguards.


2. Mental capacity assessments and best interest considerations

If there has been assessments or best interest considerations regarding serious decisions.


3. Incidents involving restraint
Any incident involving restraint since admission and any lessons learnt.

4. Safeguarding
If any safeguarding alerts have been raised and what the outcome was.

5. Progress notes
These are our daily records of the person and we provide this for the last 28 days.

6. Risk assessment
The most recent risk assessment regarding self harm, aggression, neglect etc.

7. Care plans and Care Programme Approach (CPA)
Copy of care plans, accessible care plan and risk management plan. Also the most recent CPA minutes, 

8. Nursing
The most recent nursing report, hospital passport and personal health profile.

9. Occupational Therapy (OT)
An OT report, daily activity timetable, interest checklist, sensory assessments and community risk assessments.


10. Psychiatry
An updated report and the persons current medication card.

11. Psychology
Psychology report, most recent positive behaviour support plan and ABC charts.

12. Speech and Language Therapy
An updated report, communication passport and anything related to dysphagia.

13. Art and music therapy
Updated reports.

14. Placement profile and 'My Ideal Home' and  'My Ideal Support'
Placement profiles are about every disciplines point of view of what home is best for the person. If the person is able to understand, then we talk about what's important to the person in relation to their new home and support.  


The best part of the CTR process is looking back at the progress people have made since being at Atlas House. We support people to go out everyday in the community and here's some of the places we visit.





  
 

Well that's my experience of CTRs, please let me know what your experience is by leaving a comment!


Steve Hardy
Practice Development Nurse
Oxleas NHS Foundation Trust



A better way to communicate with people with learning disabilities



We were supporting a patient to choose a new home once discharged. He kept referring to it as his 'placement'. This got us reflecting on why is he calling it 'placement'. On reflection it's because this is a term we use everyday and its a professional word and are we dehumanising him?

So a group of us came together to see how we can improve things, because we believe that words have power. We are working in co-production with the 'Can You Understand It?' and ResearchNet in Greenwich.


We decided to make a charter for communicating with people with learning disabilities in Bexley, Bromley and Greenwich. You can help us by making suggestions by adding a comment on this blog. Some examples are:



Placement = Home
Care Programme Approach (CPA) = your meeting
Capacity = your choice

Its about using everyday words that actually mean something to the person and not what professionals feel that the need to use jargon. We are going to have an event to launch the charter.

Georgina Murry-Fry              
Lee Walker
Steve Hardy

Adult Learning Disability Service
Oxleas NHS Foundation Trust

Wednesday, 20 February 2019

Moving on! A case study demonstrating the use of the Mental Capacity Act


There are times in our lives when we have to make important decisions and shape our future pathway through life. Choosing your first home as an adult is such a vast decision to make. You have to consider what part of the country it will be, a city or in a village, near the shops and leisure facilities or do you like a quiet life? These are common questions we all consider but having a learning disability adds some extra dimensions to the equation. They have to decide whether they will live with someone else or by themselves, who will be supporting them, who will be their keyworker and how they will spend their day.




This blog is about such decisions that a young man with learning disabilities had to make recently, how he was supported through this process and how the Mental Capacity Act (MCA) 2005 was applied. In the purpose of this blog a pseudonym and different characteristics were used to protect confidentiality.

Introducing Jacob

Jacob is a 22 year old man who loves his dad, Charlton Athletic Football Club and the pop group S Club 7. He has lots of things that are important to him including playing X-Box, listening to music, going to the cinema, especially X-Men movies and spending time with friends. What’s important for Jacob includes supporting him when out in the community, helping him take his tablets and involving him when you are talking about him.

 

Previously Jacob had lived with his father but over recent years he gradually started to deteriorate, became withdrawn, had strange experiences and started hearing voices that weren’t there. He was seen by a Consultant Psychiatrist from the Community Learning Disability Team and after spending some time with Jacob, his father and looking at his history he came to the conclusion that Jacob was experiencing a first episode of psychosis.  Initially he was prescribed some antipsychotic medication but these appeared not to work. About a year ago Jacob became extremely withdrawn, started to exhibit bizarre behaviour and attacked his father. He was admitted to Atlas House, an inpatient unit under a section of the Mental Health Act. As several antipsychotics had been tried without success he was started on clozapine. Within four weeks of starting clozapine there was a great change in Jacob. His father said that he ‘had got my son back, it’s like going back five years’ and Jacob said he felt ‘much happier now’.

His father stated that Jacob needed to become independent and live in supported living. So his social worker started to find a few options for Jacob. Jacob trusted his father’s choice in supported living and asked him if he will visit places before himself.  Jacob’s dad didn’t like the feel of the first place but the next home really impressed him. So he talked about this home to Jacob who agreed to visit.

 

Mental Capacity Assessment

At a Care Programme Approach (CPA) review there were two major decisions to be made under the MCA. Firstly, does Jacob have the capacity to decide where to live and secondly does he have capacity to decide on the level of control and supervision? All agreed that a Learning Disability Nurse who has a rapport with Jacob should complete the assessment and feedback the outcome at a ward round. This assessment took a period of two weeks. 

Stage 1 of the MCA - Is there an impairment of or disturbance in the functioning of a person’s mind or brain?

Yes Jacob has a learning disability, autism and schizophrenia.

Stage 2 of the MCA - Is the impairment or disturbance sufficient that the person lacks the capacity to make a particular decision?

There are four key points to stage 2 and the person has to pass all four elements of the test to have the capacity to make these decisions.

Does the individual understand the information relevant to the decision to be made?

Over a one week period Jacob was given information about the new home in a way he understands and in small amounts that he is able to process.  Firstly he was given a few photos of the house before he visited and a one page profile of the staff member who will be there on the day. He was supported to prepare the sort of questions that are important to him. Then he visited the house with his father and nurse and met the new manager there. Jacob was shown around the house which he really liked. He asked lots of questions (some with prompting) like what activities he will be able to do, who helps with the cooking and can he bring his X-Box with him. The manager answered these questions satisfactorily and also provided some information about routines etc. He also met and had a conversation with the person he would be sharing the house with if he decided if he wanted to go ahead.

During the second week the question of control and supervision was discussed with Jacob several times and he was given information verbally and in pictorial format. As this was going to be a new home with support workers we talked about the average day there, what he will be doing, with how many staff and that the staff will be there for his support all day and night. We showed him pictures of the front door and emphasised that this will be unlocked. We then showed him the door of the inpatient unit (which is locked at all times) and he grasped the concept of the difference between the two doors.

Is the individual able to retain the information in relation to this decision?

Yes, over a period of two weeks this information was given to him and he was able to ask questions. He was able to retain this information every time.

Is the person able to use or weight the information as part of the process of making this decision?

From my experience this is the most likely part of the test that the person will fail if any. After meeting with Jacobs several times, offering the information in different formats I prepared a set of questions. Also I set a threshold of what I expected to hear from him if he had capacity. This doesn’t mean he needs to understand all the correct terms like medical language or what Deprivation of Liberty means. He needs to show his understand using simple language. For example if someone’s capacity was being assessed for a tooth extraction and used the term ‘tooth doctor’ instead of ‘dentist’, in my opinion he would still be showing understanding.

He was asked questions with the aid of a ‘talking mat’ approach.  There were three columns on the mat with headings of ‘yes’, ‘no’ and ‘not sure’. Also to back up these questions asked, there were accompanying photos.  Some examples of questions that Jacob was asked and how he answered:

What do you think of the new house?

‘Good’

Do you need support at this house?

‘Yes’

What sort of things do you need support with?

‘Cooking and shopping’

The house will have one staff there all the time – what do you think about that?

‘Ok’

Jacob then asked me a question ‘when I will be able to go out by myself’. I explained to him that staff want to make sure he has the skills to out by himself, like feeling safe when out, road safety, knowing his way back home and managing his money.  He agreed to this and said he was happy with the support from the staff.

 

Then I concentrated on questions to do with ‘control and supervision’:

Do you remember Dr. Smith talking to you about Clozapine? (showed Jacob photos of Clozapine)

‘Yes’

I just want to check if you remember why you take the medication?

‘To stay calm’

Does the medication ever make you feel sleepy?

‘Sometimes’

Does the medication ever stop you from playing on the X-Box?

‘No’

Does the medication ever stop you from going out in the community?

‘No’

Are you happy to keep taking the medication?

‘Yes’

You are in hospital at the moment. People are here to get better. The doors are locked all the time (showed pictures of the front door). Why are the doors locked?

‘To keep people safe’

At your new home the doors will not be locked. What will you do if you leave to go out?

‘I will tell the staff’

Why do we want the staff to be with you.

‘To support me’

I sometimes repeated a couple of questions but reversed the question to check the answers given and he still gave the same answers.

Is the person able to communicate their decision by any means?

Jacob answered all questions with plain English and said that he was happy to move into his new home and was pleased with the support he will be receiving.

Does he have the capacity to make this decision(s)?

On the balance of probability I was satisfied he has the capacity to make the decision of living in his new home and the level of control and supervision.  But I recommended that the situation would need to revisit once he has lived there for a little while as he will be basing his answers on real life experiences.

 


A personal perspective

I had a stroke around four years ago and my Trust was so supportive of me during this difficult time. When I returned back to work I had lost all my confidence and I had to adapt to some new limitations to what I can and can’t do. The first time on returning to Atlas House I took a deep breath and pressed the bell and they let me in. I had never met Jacob before but he came running up to me and said hello and asked me my name. He then had lots of questions, like ‘do you like X-Men’ or ‘what’s your favourite song by S-Club 7’. It was such a welcome to the unit and I really appreciated this.

 

Before having the stroke I had been teaching mental capacity since 2001 and I have also published about the topic and occasionally carrying out mental capacity assessments. I asked the team if I could undertake the assessment with Jacob and they agreed. With the teams support I realised I had retained knowledge of the Mental Capacity Act and how it is translated into practice.

 

I would like to thank Jacob for meeting me at the front door on that day. Both of us have come on in leaps and bounds since then. Jacob was discharged about two years ago and he settled into his new home really quickly and everyone is really pleased with the progress he has made. He has been doing a college course for one year and his favourite class is maths! You may call me unprofessional but I go out with Jacob once a month. We always go to Bluewater where we go to the cinema, Disney Shop, HMV and Waterstones. I wish Jacob all the best for the future and continue his journey through life.

 

Steve Hardy

Practice Development Nurse

Adult Learning Disability Service

Oxleas NHS Foundation Trust

Music Therapy within Oxleas Adult Learning Disability Services


Music therapy has been delivered in a variety of formats for the past 3 years at Tall Trees and Atlas House to adults with learning disabilities and mental health needs. At present, two therapists from the Oxleas Music Therapy Service, Richard Murison and Jimmy Lyons, deliver group and individual sessions on the Goldie Leigh site.

In the group music therapy sessions at Tall Trees, the therapist facilitates shared group music making with up to eight adults at a time as well as including supporting staff in the sessions. A wide selection of instruments are available to use in the sessions, and the therapists facilitate group improvisations as well as more structured musical activities which may include playing and singing familiar songs or instrumental turn-taking activities. Each group is different each week, but always has a consistent focus on encouraging musical interaction amongst the service users and staff, developing awareness and interaction with peers, and encouraging free expression through the medium of music. 

     





'It's great, we get to see another side to him, you can see what's possible'.

Tall Trees staff member, regarding a 61 year old non-verbal client who has begun to sing in sessions.
 


At Atlas House the therapist delivers open group and individual sessions depending on patient choices and needs. We regularly use improvisation and sharing song interests as a means of building rapport, expression, confidence and reducing anxiety. We have also used in house performance as a means of building confidence and mutual peer support.
 
For more information please contact the Oxleas Music Therapy Service on 0208 294 3139 or email the service manager Sarah Hadley at sarah.hadley@nhs.net
 

Richard Murison and Jimmy Lyons, Music Therapists.

Tuesday, 5 February 2019

Richard and Donna’s ResearchNet Blog

What is the topic?

We would like to talk about ResearchNet.

Who are you?
We are Richard and Donna. We attend ResearchNet every Tuesday at 1pm-2:30pm. There are normally about 8 volunteers that come to ResearchNet each week, supported by staff from CLDT.  

 
 

What is your key message?
Our key message is to treat people with Learning disabilities
 
with respect and understanding. We also don’t want to be
 
bullied and we want our voice to be heard.


What would you like to tell people about yourselves?
We are a married couple and we have been attending ResearchNet for 3 and half years. We enjoy the group and the entertainment the group provides. In the middle of our meetings, we have a tea break and like to chat with other members. We think that it is a good group. Sometimes the group can be lively, everyone has something to say. Everyone in the group is listened to and contributes to the discussions. We think that it can be very rewarding when we see our finished products, such as a leaflet or top tip pen, at the end. We like to do talks and presentations.
 
 
ResearchNet has grown and changed a lot whilst we have
been involved. Some of the changes include:

ü     ID Badges for Volunteers.

ü     There are more events and projects for us to get involved in.

ü     The group has got bigger with more members joining ResearchNet.

ü     We feel like we are listened to more as well as do more.
 
What has been your biggest challenge?
We think that our biggest challenge in our group has people
talking all at once. We now have a task for one person to be
the chairperson.  We enjoy having visitors, it is hard to have
enough time in the meetings sometimes.

What projects are ResearchNet currently involved in?
ResearchNet are currently involved with the following projects:
·  Our main current project is about staying safe. This included a leaflet launch in November at Charlton House as part of safeguarding month. The leaflet provides some useful tips on how to stay safe at home and in the community. We want to work with the police to reduce crime. We would also like to include all the other emergency services e.g. ambulance and fire brigade. We would like to improve safeguarding policies and accessible information.

 
·     Peter Davis (Safeguarding Lead for Royal Borough of Greenwich) and Laura Hills from the police came to talk with us about their jobs as part of keeping safe.


·     Lee walker (CLDT Health Manager) asked ResearchNet
 this year to re-design the CLDT Leaflet. We have been
 helping with this.
 
Past projects ResearchNet has been involved in:
·     We have worked with the CASH clinic about taking care of ourselves.

·     We have held two ‘Have your say day’ talks which Richard co-chaired. We talked about housing, day services and what was available in the community.

·     We held an event at Charlton Valley training doctors with Liz McGrath, Lead Physical Health Nurse CLDT. We spoke about Oxleas black books and annual health checks.
 
·     Together with the ‘Can You Understand it? Team’ run by Sharon at Memorial Hospital, we developed our staying safe leaflet and other information packs. 
 

·      We worked together with nurses at Queen Elizabeth’s Hospital to create 5 top tips and pens. We visited Queen Elizabeth Hospital and gave them out to the nurses and doctors.

  
·      We have our own Logo.
 

We will keep going to ResearchNet because we enjoy it. We
would really like to get more involved with local charities and
organisations. We will continue to have roles within our group
meetings.
 
What has been you biggest achievement since joining
ResearchNet?
Our biggest achievement so far is speaking to the public and
delivering presentations at events. By doing this, we are
making sure that we are being listened to and know our
rights. 




 

 

Engaging the community through photography



The Bexley Learning Disability Psychology Team in collaboration with Respect in Bexley at Mencap have kicked off the New Year with an exciting community engagement project.

People with learning disabilities are often misunderstood and mistreated by the general public, which is further hindered by unhelpful dominant narratives in the media that do not accurately represent their lives. We wanted to showcase the multi-faceted everyday experiences of people with learning disabilities; their likes, hobbies, strengths and skills, and to engage the local community in understanding life from their perspective. We have done this through using the photo-voice approach, which is a method of sharing stories through photographs.
Our team met with the Respect in Bexley Group at Mencap to tell them about the project, trained them on how to take good photographs and provided opportunities for practising their skills. The group members selected the theme for their photographs “what I love and enjoy and what I am good at”. The resulting photographs form part of an exciting exhibition that will go on display at The Kitchen by Marco, a local café on Sidcup High Street. Through this project we hope to empower the group and engage the community in changing the discourse around what it means to have a learning disability.

 

Here is what the group had to say about the project:

“We are all members from a self-advocacy group called Respect in Bexley, we meet up to speak up for people with learning disabilities.

We were asked if we would like to take part in this new project by the Bexley Learning Disability Psychology Team, we all said yes as it is something we haven’t tried before.

The project was about taking photos of things that we enjoy and our photos will be put up in a café for everyone to see.

There is a serious message to the project about changing people’s attitudes to people with learning disabilities in the community.

We learnt new skills, how to take a good photo, how to zoom in, how to make sure our photos were in focus, how to get everything in the picture and how to take the best photo.

We feel proud of ourselves for meeting new people and learning new skills.

This is what our members said

A said “It was fun, interesting and new”

P said, “I really enjoyed taking the photos”

C said, “It was really helpful looking through the magazines to get ideas and using the camera on my phone”

S said,” The staff were very friendly, helpful and understanding and knew about people with learning disabilities”

E said, “It was good to take photos on my phone and choose my own photos”

J said, “I really liked taking my own photos”

M said, “It was good getting down, really close to take my photos”

J said, “I liked taking the photos”

N said, “It was interesting taking a photo of my favourite hobby”

We are really looking forward to seeing our photos up on the wall in the café

We would like to thank Maria, Nina and Miranda for all their help with our project”



We would be delighted if you could visit the exhibition, which will be on display throughout the month of February 2019 at The Kitchen by Marco, 57 High St, Sidcup, DA14 6ED. We thoroughly enjoyed working with the Respect in Bexley Group at Mencap and valued their openness, enthusiasm and passion for advocating for people with learning disabilities and spreading awareness of their experiences. Our hope is that you too will be able to experience this through their photographs.



Written by members of Respect in Bexley at Mencap with support from Jane Menzies and Dr Maria Qureshi, Miranda Samuelson and Nina Walker from the Bexley Learning Disability Psychology Team.

Lloyd visits Goldie Leigh!

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